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Step 7 - Process Void

A void is canceling a transaction that you just processed, but has not been settled (this does not cost you anything to do this).

A return is when you have already settled a transaction and want to refund the customer there money back (your bank will more than likely charge you a charge-back fee). Note, you would need to ask your bank what that FEE cost is.

Use the following steps to Void a Transaction


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  • Tap Credit Cards from the Home screen
  • Tap Process-Void
  • This is the open batch (all unsettled transactions)
  • Tap the transaction you would like to Void - Select Void
  • Confirm the Void amount
  • Void is complete as shown here


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